5 steps to success for the ENTREPRENEUR! By:John J Arent

July 2, 2012 in Business/ Social Etiquette and the Protocol in China

~To be a trendsetter, you need to have the traits of an innovator.

The purpose of today’s discussion is to list a couple of steps to help you realize success in your driving your business.  There are several steps involved but the good thing is that each one of these is totally learnable.

Vision ~ Your visualization of what you will be in the next 6 months, 1 year and five years from now.  It is not just a dream but a prediction of your success.  Putting this in writing helps but you need to keep it visible for you to reach it.

Financial return ~ Many companies fail due to the fact that they start out without completely understanding what their costs will be and how much revenues they can produce.  You need to have a clear understanding of the various components that go into your income statement, your balance sheet, your cash flow systems.

Customer profiles ~ What do your customers want?  More importantly, what do they need?  Gaining insights into what makes your customer tick, what they like and the reasons behind what they would like to see in the future is incredibly valuable information.  Take the time and money, if necessary to invest in getting to know your customers.  It will be money well spent.

Invest in partners ~ Watching “Shark Tank” which is aired on TV on Friday evening, it is so important to have partners who have the skill sets that we may be lacking.  As mentioned earlier, financial return or ROI is so important but also having the right distribution systems in place.  First time ventures into new business often fail due to not having clarity or confidence in how you plan on getting your product to your customer. These experts will brings years of experience to your plan and help to avoid the many potholes that inevitably we will fall into.

Your front line will be your employees ~ Know who they are and what makes them tick.  Make sure that you “onboard” your staff so that they are familiar with your company culture, core values and ultimate goals.  Help them become a part of the team by allowing them to prosper and grow with you. Ensure that your employees have the skills and tools necessary to be successful.  Invest in their future…it will help the company achieve success.

 

Business Cards

June 25, 2012 in Business/ Social Etiquette and the Protocol in China

Business Cards

  •  Business cards are exchanged after the initial introduction.
  •  Have one side of your business card translated into Chinese using simplified Chinese characters that are printed in gold ink since gold is an auspicious color.
  •  Your business card should include your title. If your company is the oldest or largest in your country, that fact should be on your card as well.
  •  Hold the card in both hands when offering it, Chinese side facing the recipient.
  •  Examine a business card before putting it on the table next to you or in a business card case.
  •  Never write on someone’s card unless so directed.

Business Attire

June 25, 2012 in Business/ Social Etiquette and the Protocol in China

What to Wear?

. Business attire is conservative and unpretentious.
. Men should wear dark colored, conservative business suits.
. Women should wear conservative business suits or dresses with a high neckline.
. Women should wear flat shoes or shoes with very low heels.
. Bright colors should be avoided.


Relationships & Communication in the Business Setting

June 20, 2012 in Business/ Social Etiquette and the Protocol in China

When doing business with Chinese companies it is important to understand the dynamics around how the Chinese people perceive unfamiliar relationships/people. Almost 100% of the time Chinese businessmen will turn business down with foreigners due to concerns of reliability, so it is very important to acquire some sort of intermediate party to present your business/intentions.

Before the initial contact make sure to have sent in a formal business plan, the history of your company, and the manner in which you would like to do business with them in. The Chinese will most likely respond through the intermediate to avoid having to ask questions they wouldn’t want to say directly.

Once the companies are sharing assets and services it is still very important to be aware of such things as rank and communication. Remember not to talk down to high-level managers in front of their staff, because this could very well lose you business over night.

Interview with Brennan Smith, a young professional in China

June 20, 2012 in Professional Experiences

Name: Brennan Smith
Home Country: United States of America
Company: Park IP Translations
Work Experience/Title: General Manager for Chinese Production

Last week, we interviewed Brennan Smith, a general manager working for an consultancy that specalizes in technical translations for the Intellectual Property community. Brennan shares his interesting experience about living and working in China, as well as what it’s like to start a business in Beijing.

Dinning Etiquette

June 19, 2012 in Business/ Social Etiquette and the Protocol in China, Uncategorized

Dining Etiquette

When the Chinese invite you to dinner they will usually entertain at a public place rather than at their personal residence. The reasoning behind this is simple; they enjoy being noticed in public with foreigners. However if a Chinese person does ask you to dinner at their home, consider this to be a great honor. Things to keep in mind while the invitation is extended to you: 1) do not commit to a dinner at Chinese home unless you can absolutely make it 2) in the Chinese culture it is polite to bring a small gift to show your appreciation 3) make sure you arrive on time…. While arriving at the residence make sure to take off your shoes and greet your host respectfully. Once social exchanges have been made you will be “ask” to sit by your host and the dinner will begin.

To show your well-mannered learn how to use chopsticks and make sure you eat a lot to exhibit that you are enjoying the food. You should try everything that is offered to you, but keep in mind you don’t want to eat the last piece on the severing tray. Since this dinner is a social occasion, make sure every few bites you bring your chopsticks to a rest and be active in the conversation around you. Throughout the evening there will be a number of toasts given, let the host offer the first and make sure to cheers your glass below the rim of his out of respect.

Ps… Do not be offended if a Chinese person makes slurping or belching sounds; it merely indicates that they are enjoying their food.

 

 

Etiquette on Chinese Greetings

June 18, 2012 in Business/ Social Etiquette and the Protocol in China, Uncategorized

First impressions are considered worldwide, to be a very important part of a relationship. When introducing yourself to native Chinese people your first greeting should be one of a formal manner; acquaint yourself with the oldest male in the group first.

Handshakes are the most common greeting from a foreigner, but shouldn’t be given as firm as one would be in the Western culture. Make sure while shaking their hands to lower your eye contact and address them with their honored title/surname, if they want to move towards a first name basis they will advise you too.

Ps. As the night goes on you will notice that in the Chinese social culture, it is very common for men to make fun of themselves; so don’t be afraid to make fun of yourself as well.

 


50 most popular interview Q&A!

June 18, 2012 in Business/ Social Etiquette and the Protocol in China, Uncategorized

50 COMMON INTERVIEW Q&A

Review these typical interview questions and think about how you would
answer them. Read the questions listed; you will also find some
strategy suggestions with it.

(Excerpted from the book The Accelerated Job Search by Wayne D. Ford, Ph.D, published by The Management Advantage, Inc.)

1. Tell me about yourself:
The most often asked question in interviews. You need to have a short
statement prepared in your mind. Be careful that it does not sound
rehearsed. Limit it to work-related items unless instructed otherwise.
Talk about things you have done and jobs you have held that relate to
the position you are interviewing for. Start with the item farthest
back and work up to the present.

2. Why did you leave your last job?
Stay positive regardless of the circumstances. Never refer to a major
problem with management and never speak ill of supervisors, co-workers
or the organization. If you do, you will be the one looking bad. Keep
smiling and talk about leaving for a positive reason such as an
opportunity, a chance to do something special or other forward-looking
reasons.

3. What experience do you have in this field?
Speak about specifics that relate to the position you are applying for.
If you do not have specific experience, get as close as you can.

4. Do you consider yourself successful?
You should always answer yes and briefly explain why. A good
explanation is that you have set goals, and you have met some and are
on track to achieve the others.

5. What do co-workers say about you?
Be prepared with a quote or two from co-workers. Either a specific
statement or a paraphrase will work. Jill Clark, a co-worker at Smith
Company, always said I was the hardest workers she had ever known. It
is as powerful as Jill having said it at the interview herself.

6. What do you know about this organization?
This question is one reason to do some research on the organization
before the interview. Find out where they have been and where they are
going. What are the current issues and who are the major players?

7. What have you done to improve your knowledge in the last year?
Try to include improvement activities that relate to the job. A wide
variety of activities can be mentioned as positive self-improvement.
Have some good ones handy to mention.

8. Are you applying for other jobs?
Be honest but do not spend a lot of time in this area. Keep the focus
on this job and what you can do for this organization. Anything else is
a distraction.

9. Why do you want to work for this organization?
This may take some thought and certainly, should be based on the
research you have done on the organization. Sincerity is extremely
important here and will easily be sensed. Relate it to your long-term
career goals.

10. Do you know anyone who works for us?
Be aware of the policy on relatives working for the organization. This
can affect your answer even though they asked about friends not
relatives. Be careful to mention a friend only if they are well thought
of.

11. What kind of salary do you need?
A loaded question. A nasty little game that you will probably lose if
you answer first. So, do not answer it. Instead, say something like,
That’s a tough question. Can you tell me the range for this position?
In most cases, the interviewer, taken off guard, will tell you. If not,
say that it can depend on the details of the job. Then give a wide
range.

12. Are you a team player?
You are, of course, a team player. Be sure to have examples ready.
Specifics that show you often perform for the good of the team rather
than for yourself are good evidence of your team attitude. Do not brag,
just say it in a matter-of-fact tone. This is a key point.

13. How long would you expect to work for us if hired?
Specifics here are not good. Something like this should work: I’d like
it to be a long time. Or As long as we both feel I’m doing a good job.

14. Have you ever had to fire anyone? How did you feel about that?
This is serious. Do not make light of it or in any way seem like you
like to fire people. At the same time, you will do it when it is the
right thing to do. When it comes to the organization versus the
individual who has created a harmful situation, you will protect the
organization. Remember firing is not the same as layoff or reduction in
force.

15. What is your philosophy towards work?
The interviewer is not looking for a long or flowery dissertation here.
Do you have strong feelings that the job gets done? Yes. That’s the
type of answer that works best here. Short and positive, showing a
benefit to the organization.

16. If you had enough money to retire right now, would you?
Answer yes if you would. But since you need to work, this is the type
of work you prefer. Do not say yes if you do not mean it.

17. Have you ever been asked to leave a position?
If you have not, say no. If you have, be honest, brief and avoid saying
negative things about the people or organization involved.

18. Explain how you would be an asset to this organization
You should be anxious for this question. It gives you a chance to
highlight your best points as they relate to the position being
discussed. Give a little advance thought to this relationship.

19. Why should we hire you?
Point out how your assets meet what the organization needs. Do not
mention any other candidates to make a comparison.

20. Tell me about a suggestion you have made
Have a good one ready. Be sure and use a suggestion that was accepted
and was then considered successful. One related to the type of work
applied for is a real plus.

21. What irritates you about co-workers?
This is a trap question. Think real hard but fail to come up with
anything that irritates you. A short statement that you seem to get
along with folks is great.

22. What is your greatest strength?
Numerous answers are good, just stay positive. A few good examples:
Your ability to prioritize, Your problem-solving skills, Your ability
to work under pressure, Your ability to focus on projects, Your
professional expertise, Your leadership skills, Your positive attitude

23. Tell me about your dream job.
Stay away from a specific job. You cannot win. If you say the job you
are contending for is it, you strain credibility. If you say another
job is it, you plant the suspicion that you will be dissatisfied with
this position if hired. The best is to stay genetic and say something
like: A job where I love the work, like the people, can contribute and
can’t wait to get to work.

24. Why do you think you would do well at this job?
Give several reasons and include skills, experience and interest.

25. What are you looking for in a job?
See answer # 23

26. What kind of person would you refuse to work with?
Do not be trivial. It would take disloyalty to the organization,
violence or lawbreaking to get you to object. Minor objections will
label you as a whiner.

27. What is more important to you: the money or the work?
Money is always important, but the work is the most important. There is
no better answer.

28. What would your previous supervisor say your strongest point is?
There are numerous good possibilities:
Loyalty, Energy, Positive attitude, Leadership, Team player, Expertise,
Initiative, Patience, Hard work, Creativity, Problem solver

29. Tell me about a problem you had with a supervisor
Biggest trap of all. This is a test to see if you will speak ill of
your boss. If you fall for it and tell about a problem with a former
boss, you may well below the interview right there. Stay positive and
develop a poor memory about any trouble with a supervisor.

30. What has disappointed you about a job?
Don’t get trivial or negative. Safe areas are few but can include:
Not enough of a challenge. You were laid off in a reduction Company did
not win a contract, which would have given you more responsibility.

31. Tell me about your ability to work under pressure.
You may say that you thrive under certain types of pressure. Give an
example that relates to the type of position applied for.

32. Do your skills match this job or another job more closely?
Probably this one. Do not give fuel to the suspicion that you may want
another job more than this one.

33. What motivates you to do your best on the job?
This is a personal trait that only you can say, but good examples are:
Challenge, Achievement, Recognition

34. Are you willing to work overtime? Nights? Weekends?
This is up to you. Be totally honest.

35. How would you know you were successful on this job?
Several ways are good measures:
You set high standards for yourself and meet them. Your outcomes are a
success.Your boss tell you that you are successful

36. Would you be willing to relocate if required?
You should be clear on this with your family prior to the interview if
you think there is a chance it may come up. Do not say yes just to get
the job if the real answer is no. This can create a lot of problems
later on in your career. Be honest at this point and save yourself
future grief.

37. Are you willing to put the interests of the organization ahead ofyour own?
This is a straight loyalty and dedication question. Do not worry about
the deep ethical and philosophical implications. Just say yes.

38. Describe your management style.
Try to avoid labels. Some of the more common labels, like progressive,
salesman or consensus, can have several meanings or descriptions
depending on which management expert you listen to. The situational
style is safe, because it says you will manage according to the
situation, instead of one size fits all.

39. What have you learned from mistakes on the job?
Here you have to come up with something or you strain credibility. Make
it small, well intentioned mistake with a positive lesson learned. An
example would be working too far ahead of colleagues on a project and
thus throwing coordination off.

40. Do you have any blind spots?
Trick question. If you know about blind spots, they are no longer blind
spots. Do not reveal any personal areas of concern here. Let them do
their own discovery on your bad points. Do not hand it to them.

41. If you were hiring a person for this job, what would you look for?
Be careful to mention traits that are needed and that you have.

42. Do you think you are overqualified for this position?
Regardless of your qualifications, state that you are very well
qualified for the position.

43. How do you propose to compensate for your lack of experience?
First, if you have experience that the interviewer does not know about,
bring that up: Then, point out (if true) that you are a hard working
quick learner.

44. What qualities do you look for in a boss?
Be generic and positive. Safe qualities are knowledgeable, a sense of
humor, fair, loyal to subordinates and holder of high standards. All
bosses think they have these traits.

45. Tell me about a time when you helped resolve a dispute betweenothers.
Pick a specific incident. Concentrate on your problem solving technique
and not the dispute you settled.

46. What position do you prefer on a team working on a project?
Be honest. If you are comfortable in different roles, point that out.

47. Describe your work ethic.
Emphasize benefits to the organization. Things like, determination to
get the job done and work hard but enjoy your work are good.

48. What has been your biggest professional disappointment?
Be sure that you refer to something that was beyond your control. Show
acceptance and no negative feelings.

49. Tell me about the most fun you have had on the job.
Talk about having fun by accomplishing something for the organization.

50. Do you have any questions for me?
Always have some questions prepared. Questions prepared where you will be an asset to the organization are good. How soon will I be able to be productive? and What type of projects will I be able to assist on? are
examples.

 

Interview with Emilio Salehi, a Merchandising Trainee in Beijing, China

May 31, 2012 in Internship Experiences

Name: Emilio Salehi
Home Country: America
Company:Rice Beijing
Internship Experience: Merchandising Trainee in Beijing, China

Last month we interviewed Emilio Salehi, an merchandising trainee from America who is currently living and working in China. Emilio shared with us his thoughts about China and it’s complex working environment. While working in China, he was able to learn a variety of different tasks associated with a supply chain management and manufacturing industry.

Interview with Davey Van Mechelen, an Entrepreneurial Intern in China

May 21, 2012 in Internship Experiences

Name: Davey Van Campenhour
Home Country: Belgium
Internship Experience: Entrepreneurial & Marketing intern in Beijing, China

Last month we interviewed Davey Van Mechelen, an entrepreneurial & marketing intern from Belgium who stayed in China for an internship. Davey shared with us his thoughts on China and his internship. While participating in his China internship, he was able to learn a variety of different tasks associated with a sustainable start-up business that sells organic and all natural products.